The Digital Learning & Support Experience

Ashvini Sriharan

Navigating Change: Methods to Support Stakeholders during Software Implementation Projects

For large scale software implementation projects, you can expect some resistance from stakeholders, especially those with complex needs....

Ashvini Sriharan

Lessons Learned from Implementing a Large Scale CSM Project in Higher Education Career Services

Implementing a large-scale software Customer Service Management (CSM) system is a challenging and rewarding experience, especially when...

Ashvini Sriharan